Shipping policy
Shipping Policy
At Marche De-Scarpe, we strive to deliver your order safely and as quickly as possible.
Processing Time
- Orders are processed within 1–2 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Options
- We offer both Express and Standard Delivery.
- Express Delivery: Depending on your location, your order may arrive as soon as the next business day. Most express deliveries are completed within 1–2 business days.
- Standard Delivery: Typically takes 2–5 business days, depending on your location.
- A tracking number will be provided once your order has been dispatched.
Shipping fees are calculated at checkout based on your chosen delivery method and destination.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking details so you can monitor your delivery.
Delivery Delays
While we aim to meet our estimated delivery times, delays may occasionally occur due to weather conditions, public holidays, courier operational delays, high shipping volumes, or circumstances beyond our control.
Incorrect Delivery Information
Please ensure that your shipping details are accurate before completing your purchase. Marche De-Scarpe cannot be held responsible for delays or additional charges resulting from incorrect or incomplete delivery information.
Lost or Damaged Parcels
If your order arrives damaged or you believe your parcel has been lost in transit, please contact us within 48 hours of the expected delivery date. We will work with our courier partners to resolve the issue as quickly as possible.Marche De-Scarpe cannot be held responsible for missing items.
If you have any questions regarding shipping or delivery, please contact our customer support team. We’re always happy to assist.